Copy on Reply
Publication Date: 2011-Sep-12
The IP.com Prior Art Database
Disclosed is a method to reduce the overall amount of email that individuals receive by adding a "copy on reply" (COR) field to email clients. This allows recipients access to relevant responses and information without having to receive the initial email.
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Copy on Reply
Often employees find themselves completely swamped with email. Managers are particularly affected by this information overload. A habit that adds to this overload significantly is for employees to carbon copy (CC) their managers on a large percentage of email that they send. This ensures that the manager knows what they are doing and is kept in the loop about their activities. However, often the manager is not interested in the email which the employees are CC'ing them, but is interested in the recipient's reply.
There is no real known solution to this problem. Perhaps, the email could be sent to only the recipient with the instructions to include the manager on any response, or the response could be forwarded to the manager, but most employees will not be so diligent as to remember these additional steps.
There is no known prior art related to innovations in this area. There are myriad algorithms to discern what email an individual is presented with as important. These include the "urgent" flag in almost all clients, and a priority inbox. These inventions differ significantly from the disclosed invention in that they seek to infer what is relevant whereas our invention allows a user to directly specify.
Currently the only primary email recipient fields are: "to," "cc," and "bcc".
This article proposes a method to reduce the overall amount of email that individuals receive by adding a "copy on reply" (COR) field to email clients. The invention func...