Enhancing the expertise locator search operation within an enterprise through collection, aggregation and usage of employee status updates as a data source to locate experts in real time.
Publication Date: 2014-Oct-27
The IP.com Prior Art Database
The article talks about usage of employee status updates as a data source for locating experts within an organization in real time. When an expertise locator query is run, instead of running the complete search operation against all employees of the organization, it proposes to first identify a subset of employees with the most relevant status updates as the most relevant experts associated with the topic. It then proposes to run social search on the identified subset of experts to further enhancethe quality of search results and return most relevant results. .