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Real Time Cultural Analysis Based on Streamed Voice Data to Improve Product Quality

IP.com Disclosure Number: IPCOM000246251D
Publication Date: 2016-May-19
Document File: 1 page(s) / 24K

Publishing Venue

The IP.com Prior Art Database

Abstract

Disclosed is a system and method for utilizing real-time cultural analysis against streamed voice data from support phone calls to detect problems in product design and open problem reports to improve product quality.