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Mail respondent proposition based on the analysis of content written in mail

IP.com Disclosure Number: IPCOM000251588D
Publication Date: 2017-Nov-14
Document File: 4 page(s) / 26K

Publishing Venue

The IP.com Prior Art Database

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Title Mail respondent proposition based on the analysis of content written in mail Abstract Disclosed is a mechanism to identify the attributes from the mail body in accordance with the attributes available for the recipients. Based on this map the individuals for the presence of those attributes. The recipients listed whose attributes are in-line to what is written in the mail body are prompted to be in the recipient list and the rest of email IDs to be removed. User may choose to send email to the subset group or the original list. The mapping criteria and available unused attributes identified would be displayed for the user to update and refine. As the user keeps on refining the system would progressively learn these refinements and suggest on similar lines for next set of emails. Prompting recipient list based on the mapping attributes of mail content which is in accordance with the secondary attributes related to the individual email. Learning the refinement of attribute mapping to enable system to use it next time. Background & Introduction Emails have made our life easy from a mode of communication perspective. To make our lives simpler we can add multiple people in To, CC, BCC and send a single mail to multiple recipients. To avoid writing multiple email ids, the concept of groups was created, wherein multiple email ids were made a part of a group. The mail IDs are added into a group based on some criteria (for example, all managers in a company who work out of a particular location, all members of a project team etc.). These mail groups are widely used to send communication to a large number of recipients conveniently. However, using mails groups has its own challenges. The original criteria used for grouping mail IDs may not be relevant for the contents of a particular mail. Consequently, when such a mail is sent to the group, the recipients often feel that they were not the target recipients of that mail. Here an intelligent mechanism is needed that should be able to: Analyse the context of the mail from the text in the mail and propose a subset of recipients from the mail group, for whom the mail is relevant. The user may choose to proceed with the original mail group or the new list of recipients prompted by this mechanism. Solution The mail client installed at the client side will have a set of validations triggered when the user clicks on send. On clicking on send the subject and body of the email is analysed to find the related context attributes.

Email ids and group names are stored in some email database. Each email id is unique and would have pointers to other secondary information of that email id as name, location of work, location of residence, languages known, skills, etc. When the user clicks on send and the attributes of the mail body and attributes of the names are mapped for commonality. Based on the commonality found a series of actions and prompts are made to the user. The following cases may arise: If the conten...